Armidale Service NSW Centre staff pictured with NorthernTablelands MP Adam marshall today, back row from left, Kerry King, Sanna Collins, Barice Lewis, Ian Castle and Cass Starr. Seated, Kylie Naden, Amber Barnden, Adam Marshall, Kylie Marchant and Jessica Scott.
MEMBER for Northern Tablelands Adam Marshall today welcomed the new Service NSW team at Armidale on the eve of the centre opening, describing it as an exciting day for residents and businesses in the Northern Tablelands region.
Mr Marshall toured through the new centre and said it would not only offer a comprehensive range of services, but also extended opening hours for the convenience of busy locals – 8.30am to 5.30pm weekdays and 8.30am to 12pm on Saturdays.
“I think the community will be very impressed with the look, feel and standards of customer service at this new Service NSW Centre,” Mr Marshall said.
“These expanded services and opening hours will be a great boost for many people, as are the six new jobs it has created.
“I know the new manager Barice Lewis and all the Service NSW team will provide an excellent service to the people of Armidale when the centre opens to customers tomorrow.
“Being able to carry out multiple transactions in one place saves everyone time and money.
“To complement these one-stop shops, the government is making it even more convenient for customers by putting more transactions online.
“New initiatives such as Live Chat, more self-serve kiosks and the Service NSW mobile App also increases convenience for customers,” he said.
Mr Marshall said Service NSW delivered more than 800 government transactions such as driver licence applications, contractor licences, birth certificate applications, housing payments and more.
“Since its launch in 2013, Service NSW has served more than 10 million customers through the digital service, 24/7 phone service and 24 service centres across the State.
“I am looking forward to hearing feedback from the community on how we can continue to improve the delivery of government services into the future.”
For online transactions and further information about Service NSW, visit the Service NSW website www.service.nsw.gov.au