Service NSW Manager Bree Lewis, left, Inverell Shire Council Deputy Mayor Anthony Michael, Northern Tablelands MP Adam Marshall, Mayor Paul Harmonand Inverell Manager Chloe Pokarier-Baker stand at the ready to welcome customers to the new facility.
Monday, 24 April 2017
INVERELL residents and business now have more than 900 state government services at their fingertips and all in the one place, with Inverell’s Service NSW Centre officially opening for business today.
Member for Northern Tablelands Adam Marshall was joined by Inverell Shire Council Mayor Paul Harmon and Deputy Anthony Michael at the launch this morning.
Mr Marshall toured through the new centre, the second in region after Armidale, and said it would not only offer a full range of comprehensive services, but also extended opening times – 9am to 4.30pm weekdays – and extra staff for the convenience of customers.
The centre replaces the former Roads and Maritime Services’ registry in Campbell Street, which finished trading last week.
“I think the community will be very impressed with the look, feel and the customer service at this new Service NSW Centre,” Mr Marshall said.
“The expanded services and opening hours will be a great boost for many people, as are the five new jobs it has created.
“Gone are the days at the old registry where you’d have to walk up a flight of stairs and wait 15 minutes to talk to someone behind a plastic screen.
“This new building is more convenient, friendlier and will allow vastly quicker help with a multitude of government services – whether you’re applying for a boat licence, making a housing payment or learning to drive.
“Being able to carry out multiple transactions in one place saves everyone time and money.
“Customers will be quickly greeted by a concierge and directed to a counter or online kiosk. This is a vast improvement on the older building, and offers a much greater utility to those who may not be comfortable accessing state government services online.”
Established at 240 Byron Street, with a off-street car park at the side, the new Centre will be managed by Chloe Pokarier-Baker.
“Chloe and her team bring a wealth of customer service experience to the area, and we are excited about the team serving and becoming an integral part of the town,” Mr Marshall said.
For online transactions and further information about Service NSW, visit the Service NSW website www.service.nsw.gov.au or phone 13 77 88.