Wednesday, 26 July 2017
SOCIAL housing tenants living in Moree received on-the-spot home repairs and assistance at a maintenance pop-up run by the Department of Family and Community Services (FACS) today.
Member for Northern Tablelands Adam Marshall welcomed the pop-up coming to Moree to provide a face-to-face opportunity for tenants.
“This is a terrific initiative and I hope it won’t be the last,” Mr Marshall said.
“This is a great service for tenants, and the face-to-face meetings meant tenants were able to get their problems addressed on-the-spot.
“There’s nothing like being able to talk about the issues directly with the service provider and I commend FACS for taking this initiative.”
FACS held the event in partnership with the regional maintenance contractor, O’Donnell Hanlon.
In addition to on-the-spot repairs, the pop-up event provided an opportunity for tenants to notify and discuss their maintenance issues with FACS staff.
Minister for Social Housing Pru Goward said the pop-up maintenance event improves service delivery and tenant satisfaction.
“We want every social housing tenant to have a positive experience and this pop-up gives them the chance to meet with our maintenance contractors to discuss any maintenance and repairs that their property needs,” Ms Goward said.
For all maintenance requests tenants should call the Maintenance Line on 1800 422 322, 24 hours, 7 days, all year round.