Monday, 19 August 2019
NORTHERN Tablelands MP Adam Marshall has welcomed the development of a new app to support the hundreds social housing tenants and applicants across the region.
The MyHousing App has created by the State Government for housing tenants to manage their details and view their accounts including rent and water, as well as make payments and lodge maintenance requests.
Mr Marshall said the app would cut down waiting times and reduce frustration levels for customers.
“Currently in the Northern Tablelands there are more than 800 properties providing vital social housing for the region’s most vulnerable,” Mr Marshall said.
“The MyHousing app reduces the need for customers to stand in long lines at their local Homes North office to simply fill out paperwork.
“In our region there is a high demand for social housing so by introducing the app the government hopes it will free up staff to focus on helping people with the greatest needs.”
Mr Marshall said the app also allowed those people on the waiting list to manage their application.
“In the region the waiting time for social housing in most towns is between 2 to 5 years for a property with up to three bedrooms and longer still for a bigger home,” Mr Marshall said.
“This can be an anxious time for applicants and the app looks to ease that concern by allowing them to monitor their details and access support services during the process.”
The MyHousing app is available for free download from the App Store (iOS) and Google Play (Android)
For more information, visit www.facs.nsw.gov.au/myhousing/services#myhousingapp